Shipping Policy

We ship across India. Here is exactly what to expect after you place an order.

Order processing

Orders are processed on working days (Monday to Saturday, excluding public holidays).

• In-stock orders placed before [2:00 PM IST] on a working day are dispatched within 24 working hours.
• Orders placed after the cut-off, or on a Sunday or public holiday, are dispatched on the next working day.
• During sale periods, festivals and new-launch windows, dispatch may take up to 72 working hours. We will tell you if it does.

Your order is confirmed by email and WhatsApp once payment is received. You may track your order from the website “Track Now” section

Delivery timelines

Timelines run from the date of dispatch, not the date of order.

Destination	Estimated delivery
Delhi NCR	1–3 working days
Metro cities (Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad)	2–5 working days
Other cities and towns	4–7 working days
Remote, hilly, island and North-Eastern regions	7–12 working days

These are estimates provided by our logistics partners, not guarantees. Delivery can be delayed by weather, regional disruption, strikes, festival volumes, local restrictions or incorrect address details.

Shipping charges

Charges are calculated and displayed at checkout before payment. Order value is assessed after discounts. Shipping Charges are included. No COD is available.

Tracking your order

We ship through reputed courier partners including Delhivery.

Tracking usually goes live within 24 hours of dispatch. If it has not updated after 48 hours, contact us.

Delivery attempts and failed deliveries

Our courier partners make up to three delivery attempts. Please ensure someone is available at the address and that your phone is reachable — couriers call before delivery.

If all three attempts fail, or the package is refused at the door, the shipment returns to us. For prepaid orders we will refund the order value less actual shipping and return-shipping costs incurred.

If you need to change your delivery address, tell us before dispatch. We cannot change the address once the package is with the courier.

Damaged or tampered packages

Do not accept a package that appears damaged, opened, wet or tampered with. Refuse it at the door and tell us the same day at [SUPPORT EMAIL] or on WhatsApp. This is much faster to resolve than a post-acceptance claim.

If you accept a package and then find the contents damaged, see the Cancellation & Refund Policy — an unboxing video is required.

What we do not ship

• We currently ship within India only. We do not accept international orders.
• We do not deliver to PO Box addresses.
• Some pin codes are not serviceable by our courier partners. Enter your pin code and contact number on the product or cart page to check before ordering.